Privacy Policy

1. What Information We Collect

Personal Information You Provide

When you register for an account, subscribe to a plan, or contact us, we may collect the following personal information:

• Name and email address
• Company name and website URL
• Billing address and payment information
• Account credentials (username and password)
• Any other information you choose to provide

Information Collected Automatically

When you access or use our Services, we automatically collect certain information, including:

• Device Information: Browser type, operating system, device type, and unique device identifiers.
• Log Data: IP address, access times, pages viewed, referring URL, and actions taken on the Services.
• Usage Data: Features used, content analyzed, reports generated, and interaction patterns.
• Cookie Data: Information collected through cookies and similar tracking technologies. See our Cookie Policy for more details.

Information from Third Parties

We may receive information about you from third-party services that you integrate with GRRO, such as Google Analytics, Google Search Console, and other connected platforms. This information is governed by the privacy policies of those third-party services.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services
• Process transactions and send related information
• Send transactional and promotional communications
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities in connection with the Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Generate aggregated, anonymized, or de-identified data for analytics and research purposes
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities.
• With Your Consent: We may share your information with your consent or at your direction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Our Attribution Pixel technology is used to track visits from AI answer engines to your website. This pixel collects referral source data and session information to help attribute traffic from AI platforms. The pixel does not collect personally identifiable information from your website visitors.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal or accounting purposes.

6. Data Security

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request that we correct any inaccurate personal information.
• Deletion: The right to request that we delete your personal information, subject to certain exceptions.
• Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Opt-Out: The right to opt out of certain processing activities, such as marketing communications.

To exercise any of these rights, please contact us at hello@grro.io. We will respond to your request within 30 days.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.

European Economic Area (EEA) Residents

If you are a resident of the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority. Our legal basis for processing personal information includes consent, contract performance, and legitimate interests.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you become aware that a child has provided us with personal information, please contact us at hello@grro.io.

9. Links to Other Websites

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

GRRO Inc.
Email: hello@grro.io
Website: grro.io